Privacy Policy

Effective Date: 02 October 2026

Mahati Mecatronics (“Mahati Mecatronics”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website, mahatimecatronics.com (the “Website”).

By using our Website or submitting information through our enquiry/contact forms, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you contact us or submit an enquiry, including:

• Full name
• Company or organisation name
• Phone number
• Email address
• Product or service requirements
• Project details
• Drawings, specifications, samples, or other information you choose to share with us
• Any other information included in your enquiry or communication

We may also collect limited technical information automatically when you visit the Website, such as browser type, device information, IP address, pages visited, and general website usage information, where applicable.

2. How We Use Your Information

We may use the information you provide to:

• Respond to enquiries and requests for quotations.
• Understand your product or manufacturing requirements.
• Provide information about our products and services.
• Prepare quotations, technical discussions, or project proposals.
• Communicate with you regarding your enquiry or project.
• Improve our website, services, and customer experience.
• Maintain business and communication records.
• Prevent misuse, fraud, spam, or security threats.
• Comply with applicable legal and regulatory requirements.

We will not use your personal information for purposes unrelated to your enquiry unless permitted or required by applicable law.

3. Enquiry and Contact Information

When you submit an enquiry through our Website, the information provided may be accessed by Mahati Mecatronics personnel or authorised service providers for the purpose of responding to your request.

Submitting an enquiry does not automatically create a business relationship, purchase order, contract, or obligation to provide any particular product or service.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

• Employees or authorised representatives of Mahati Mecatronics.
• Service providers who assist with website hosting, maintenance, security, email communication, or other technical services.
• Professional advisers where reasonably required.
• Government authorities or other parties where required by applicable law, regulation, legal process, or lawful request.

Where third-party service providers are used, we expect them to handle information appropriately and only for the purposes for which it is provided.

5. Business and Technical Information

If you voluntarily provide technical drawings, specifications, project requirements, photographs, CAD files, samples, or other business information through the Website or by email, we will use such information primarily for evaluating and responding to your enquiry.

You should avoid submitting confidential information that is not necessary for us to evaluate your enquiry.

Where your project requires confidentiality, you may contact us regarding appropriate confidentiality arrangements before sharing sensitive technical or commercial information.

6. Data Security

We take reasonable technical and organisational measures to protect information submitted through our Website from unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the Website.

7. Cookies and Website Technologies

Our Website may use cookies or similar technologies that are necessary for website functionality, security, performance, analytics, or improving the user experience.

Where third-party services such as analytics, security, embedded content, or other website technologies are used, those services may process certain technical information in accordance with their own privacy policies.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

8. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

9. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Respond to your enquiry.
• Maintain business and communication records.
• Provide requested services.
• Resolve disputes.
• Meet contractual, legal, tax, accounting, or regulatory obligations.
• Protect our legitimate business interests.

When information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

10. Your Rights

Subject to applicable law, you may contact us to:

• Request information about personal data we may hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Raise concerns regarding the handling of your personal information.

Some requests may be subject to legal or legitimate business requirements.

11. Children’s Privacy

Our Website is intended for business and professional users and is not specifically directed toward children.

We do not knowingly collect personal information from children for any purpose.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Website, business practices, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us:

Mahati Mecatronics
#01, 4th Cross, Doddanna Industrial Estate,
Hegganahalli, Vishwaneedam Post,
Peenya 2nd Stage, Bengaluru – 560091, India

Phone: 7411677787
Email: mohanc.leo@gmail.com

GSTIN: 29AMCPC6200C1ZS